State Farm® Insurance Agent Jim Dietzen

"Sue and State Farm in Mount Horeb are great. She took time and care to walk us through our policy choices and saved us money on our auto and home insurance! My husband and I both work longer hours so a weekend day (by appointment) was super accommodating! Recommend very highly and thanks again!"

"I would no longer recommend State Farm, initially they were great, but I did not know about their "thresholds" for claims. They keep it a mystery and don't tell you that if you file a simple claim that they will cancel you. Very disappointed in this company. Great news though, I go the same coverage from Progressive and as the commercial states, I saved money too."

"My husband recently passed and as soon as Jim was made aware, he reached out and set up an appointment with me to go over all my policies. He was very kind and knowledgeable...I am very glad to have him as my agent! Before that appointment, it was Dave Mitchell that I first contacted. He not only remembered me, he also knew my husband. He was so kind and helpful! He was always the one my husband turned to with questions or just wanting to make sure we had the coverage we needed and I know that he is someone I can continue to count on! He is a great guy, who works with Jim (another great guy) which makes for a great team!"

"So satisfied with Jim Dietzen’s team. Especially Sue, she is wonderful to work with and is always there for us with any questions we have. I’m so glad we made the switch to State Farm 3 years ago. It’s nice to work with actual people vs an online insurance l company."

"Signing up for car insurance for the first time can be a daunting task but Sue at State Farm made it easier than I could have ever imagined. She got me discounts that I didn’t know existed, has an amazing response time, and explained everything in a way that was easy to understand. With the exceptional coverage, assistance, and price, it was a no brainer to go with State Farm!"

"This Insurance agency is excellent. Home and Auto insurance have been a great experience working with Jim’s office. They offer very reasonable rates with great coverages when comparing to others. Jim, Sue, and staff are very responsive and efficient when dealing with any particular event, and their professionalism, sincerity and respect provide trust to the business relationship, so I highly recommends Jim and team to serve your insurance needs."

"I have had Jim Dietzen for my insurance needs for a lot of years. He and his staff have always been good to me. When I remarried, Sue even traveled to Sun Prairie for us to get papers signed. Excellent customer service for sure. We have been away from home for the past two years and will be returning to Wisconsin very soon. First person I reached out to was Sue so they could take over for our insurance needs. I have never been disappointed here."

"I’ve been a customer with Jim and his team for several years now. Very professional, great rates, the coverage they have provided our town in times of need has been outstanding. My only downside with State Farm has been certain vehicle restrictions but I hope to see those resolved in the near future."

"This agency is outstanding. I've placed renters, life and auto insurance through this agency and I couldn't be more pleased. I've dealt with four different team members who have all been more than excellent. They are always so responsive, professional, and genuine. I highly recommend this agency for your insurance needs. Thank you, Jim & Team!!"

"Lenae has been beyond wonderful to work with! I wish I could give her 10 out of 5 stars! From the first email I got after quoting my renters insurance, I was thoroughly impressed with the charismatic and professionalism of this agency. I myself am an insurance professional and deal with hundreds of agencies, and WISH I had the pleasure of doing business with this one from a work standpoint. When I met with Lenae to review life insurance options, it was like catching up with an old friend. By the time it got to business, I had forgot why I was even there. I am 110% confident in this agency and can trust my assets are well protected placing coverage through them, and am glad to have had the chance to meet this amazing team!"

"Excellent customer service! Sue looks at our overall coverage to provide the best protection across all of our needs. She proactively reaches out to us when she sees industry or product changes so we do not have to worry about it. Any question we have had has always been promptly answered. Highly recommended."

"Great Service! Susan reached out to us after we moved to WI less than a month ago, and she also remotely helps us with state to state policy transfer efficiently (we don't even need to go back and forth spending time on communicating with our old agent how to do so). Our car is insured! :) Amazing experience with the office staff there!"