State Farm® Insurance Agent Jim Dietzen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luke Dietzen
May 4, 2026
5
out of
5
rating by Luke Dietzen
"I had a great experience working with the team. They took the time to clearly explain my coverage and expectations going forward. I would highly recommend!"
Jeff Gorman
April 27, 2026
5
out of
5
rating by Jeff Gorman
"We have had State Farm for years. Let's face it, no insurance is cheap. State Farm's rates always been competitive with other companies and the Dietzen Agency has always been very easy to work with. When we did have an auto claim, everything was handled quickly and easily."
We responded:
"Jeff, your feedback truly made our day! We’re grateful for your loyalty and support. Thank you for choosing our Mount Horeb State Farm office. Jim Dietzen - State Farm Insurance Agent"
Tom Pulvermacher
April 23, 2026
5
out of
5
rating by Tom Pulvermacher
"Fast and courteous service"
We responded:
"Thanks for the 5 stars, Tom, and for being part of our Cross Plains community! Please let us know anytime we can help with your insurance. Jim Dietzen - State Farm Insurance Agent"
Daniel Calvillo
April 18, 2026
5
out of
5
rating by Daniel Calvillo
"David Mitchell and Jim's office consistently provide exceptional service with a high level of professionalism, knowledge, and reliability. They are always responsive, detail oriented, and ready to assist whenever needed. They have earned my trust as the insurance agents for both my personal coverage and my business policies. They have also helped me handle claims effectively, and I have always felt the support of a great agent who provides confidence and peace of mind throughout the process. It is a pleasure working with a team that truly values their clients and delivers dependable service. I highly recommend David Mitchell and his office to anyone seeking outstanding insurance guidance and support."
We responded:
"Thank you, Daniel, for being a valued part of the State Farm family. We love serving customers like you! Jim Dietzen - State Farm Insurance Agent"
doranbob
April 17, 2026
5
out of
5
rating by doranbob
"Great people to work with!!"
We responded:
"Thank you for the 5-star review,! We’re thrilled to hear you had such a great experience with us here in Mount Horeb. Jim Dietzen - State Farm Insurance Agent"
Barb Ruegsegger
April 16, 2026
5
out of
5
rating by Barb Ruegsegger
"I have been with State Farm for a number of years and their staff and service are exceptional!"
We responded:
"We appreciate your trust in us, Barb! We’re here anytime you have questions, need help, or want to review your policy. Jim Dietzen - State Farm Insurance Agent"
Jonathon Marsh
April 16, 2026
5
out of
5
rating by Jonathon Marsh
"5 star"
Kim Oneill
April 10, 2026
5
out of
5
rating by Kim Oneill
"Rebecka was just wonderful, knowledgeable and had the patience of a saint. She helped me get exactly what I needed swiftly."
We responded:
"Wow, thank you, Kim! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we're always here for you. Jim Dietzen - State Farm Insurance Agent"
Jeff Buchholz
April 10, 2026
5
out of
5
rating by Jeff Buchholz
"Very efficient and knowledgeable agent processed my transaction in a very friendly manner."
We responded:
"A sincere thank-you for your review, Jeff. We truly value your business and your kind words. Jim Dietzen - State Farm Insurance Agent"
Richard Handschke
April 9, 2026
5
out of
5
rating by Richard Handschke
"Had vehicle accident 1 year ago today in FL and State Farm helped me through the process with ease. Had replacement vehicle within 2 days of accident. Thanks"
We responded:
"A sincere thank-you for your review, Richard. We truly value your business and your kind words. Jim Dietzen - State Farm Insurance Agent"
Jeff Wardell
April 8, 2026
5
out of
5
rating by Jeff Wardell
"Want to say thank you Rebecka for sending my insurance card to my phone the same day. Got my new car a couple of days earlier. Thank You!!"
We responded:
"We appreciate the kind words, Jeff! Our Mount Horeb and Cross Plains team is always happy to help. Jim Dietzen - State Farm Insurance Agent"
Patti Jackson
April 7, 2026
5
out of
5
rating by Patti Jackson
"Great service and prompt response!"
We responded:
"Thank you for the kind words, Patti! We’re so glad to hear you had a positive experience with our M, Horeb team and that we could respond promptly to your needs. We look forward to continuing to help you with your insurance! Jim Dietzen - State Farm Insurance Agent"
Bradley Beghin
April 6, 2026
5
out of
5
rating by Bradley Beghin
"Purchased a new vehicle and had to switch coverage. Prompt and professional service. Highly recommend Jim and his staff."
We responded:
"Thank you, Bradley, for being a valued part of the State Farm family. We love serving customers like you! Jim Dietzen - State Farm Insurance Agent"
Casey Schlamp
April 6, 2026
5
out of
5
rating by Casey Schlamp
"Very Friendly lady. Very easy to talk to."
We responded:
"You rock, Casey! We appreciate your support and positive review of our Mount Horeb/Cross Plains State Farm team. Please let us know whenever we can do anything for you. Jim Dietzen - State Farm Insurance Agent"
Ann Mason
March 31, 2026
5
out of
5
rating by Ann Mason
"Have been with State Farm for many years and what I like most about them is they are very friendly and don't jump around on the quotes once you have insured your needs."
Mary
March 26, 2026
5
out of
5
rating by Mary
"I’ve always had great experience with State Farm. The staff is very knowledgeable and helpful. When I filed a claim, they were fast and efficient, which made it easier for me."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Mount Horeb / Cross Plains office for your insurance needs. Jim Dietzen - State Farm Insurance Agent"
Erin Gapinski
March 21, 2026
5
out of
5
rating by Erin Gapinski
"We switched to Statefarm 3+ years ago and we are so happy that we found Jims office. Premiums were half of what we were previously paying with American Family. Anytime we have questions or concerns, our phone calls and emails are answered promptly by Sue who is always sweet & friendly. We recommend Jims agency any time we get the chance. 10/10!!"
We responded:
"Thank you, Erin! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Cross Plains and Mount Horeb! Jim Dietzen - State Farm Insurance Agent"
Gretchen Dieterich
March 20, 2026
5
out of
5
rating by Gretchen Dieterich
"I switched to Sate Farm 10 years ago with auto and renters insurance. It was important to me to have a local office to visit, or call, to take care of things. To speak with, and see the people helping me. I recently added homeowner's insurance, and had a small auto claim - both agents were friendly, supportive, and made each process uncomplicated. I am grateful for the physical location, and the wonderful folks who work at Jim Dietzen - State Farm!"
We responded:
"Thank you so much, Gretchen, for your thoughtful review and for being part of our State Farm family for the past 10 years! We truly appreciate the trust you’ve placed in us for your auto insurance and renters insurance, and we’re glad we could help make your recent transition to home insurance a smooth one as well. It means a lot to hear that having a local office—and real people to connect with—has made a difference for you. Our team takes pride in providing friendly, supportive service. We’re grateful for the opportunity to serve you and are always here whenever you need us. Thanks again for your kind words! Jim Dietzen - State Farm Insurance Agent"
Keith Gerard
March 19, 2026
5
out of
5
rating by Keith Gerard
"Very knowledgeable and helpful."
We responded:
"We truly appreciate the kind words! Our Mount Horeb State Farm team always strives to do our best — thank you for noticing. Jim Dietzen - State Farm Insurance Agent"
john ptacin
March 18, 2026
5
out of
5
rating by john ptacin
"Jennifer has been a great help since our move to Wisconsin in 2025."
We responded:
"John, Thank you for sharing your experience! We’re so glad Jennifer could help make your move to Wisconsin in 2025 a little easier. If you ever have questions or need assistance with your auto insurance, we’re always here to help. Jim Dietzen - State Farm Insurance Agent"
Heather Foxman
March 17, 2026
5
out of
5
rating by Heather Foxman
"We have been with State Farm for over 20 years. They continue to give us an excellent rate on our auto and home Ins. and I have referred friends to them and they saved $$ too. I am especially happy with Jim Dietzen's office - everyone in that office is always very friendly and easy to work with."
We responded:
"Thank you for the wonderful review! It means so much to our Cross Plains and Mount Horeb team to know we’re helping neighbors feel protected and cared for. Jim Dietzen - State Farm Insurance Agent"
Mike Rogers
March 9, 2026
5
out of
5
rating by Mike Rogers
"Jim has been our agent since we moved here from AZ. That was 27 years ago. Friendly staff, very prompt in tending to our needs, and quick to you make you whole in times if need."
We responded:
"Five stars — thank you so much! We’re so glad you chose our Mount Horeb / Cross Plains offices for your insurance needs. Jim Dietzen - State Farm Insurance Agent"
h h
March 6, 2026
5
out of
5
rating by h h
"Stare Farm is the best insurance I have ever had. They are the best rates and are the only insurance that accepts the breed of my dogs also. I would recommend State Farm to everyone."
We responded:
"Thank you,! We’re honored to serve the Mount Horeb community and so appreciative of your 5-star rating. Jim Dietzen - State Farm Insurance Agent"
Marcy K
February 28, 2026
5
out of
5
rating by Marcy K
"Jen was really helpful and saved me some money."
We responded:
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Jim Dietzen - State Farm Insurance Agent"
E Z
February 24, 2026
5
out of
5
rating by E Z
"I've been working with Jim's office for years - they are the best. I have checked on prices - they are the best. We had a big claim - they were super helpful. New insurance - always available and quick. And the team is so helpful and friendly."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you through your insurance needs over the years. It’s always our goal to provide helpful, friendly service and make sure you feel confident with your motorcycle, life, property, and home insurance. We truly appreciate your trust in us! Jim Dietzen - State Farm Insurance Agent"