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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Madilyn Behnke

Madilyn Behnke

August 2, 2024

5  out of  5
rating by Madilyn Behnke
"Devin was so amazing and helped me throughout this entire process!! Being someone who didn’t know much about insurance policies, she was there every step of the way to help with whatever. So glad I chose State Farm!"
We responded:
"Madilyn, we are glad, too! Welcome to State Farm and the Jim Dietzen Agency. We're glad to have you!"
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Jessica Walker

July 3, 2024

5  out of  5
rating by Jessica Walker
"There isn’t enough words to describe how amazing Devin is at state farm! She has made everything so easy to switch insurances and reassuring us every time we speak with her! She is always willing to help you out no matter what time it is! Very happy and impressed with our local State Farm and Devin!"
We responded:
"Devin, is great. We really enjoy working with great customers like you. "
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Angie Sailing

June 27, 2024

5  out of  5
rating by Angie Sailing
"Devin is AMAZING!"
We responded:
"Thank you for your kind words. We really appreciate your business. "
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Christopher Jacobs

May 15, 2024

5  out of  5
rating by Christopher Jacobs
"Devin was super friendly and very helpful. She made the switch from Progressive to State Farm super easy!"
We responded:
"That is great to hear! Thank you for your kind words."
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Trixi Stamn

February 23, 2024

5  out of  5
rating by Trixi Stamn
"Friendly staff. Easy to update my information."
We responded:
"Thank you, Trixi!"
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Sandrea voeller

January 12, 2024

5  out of  5
rating by Sandrea voeller
"They gave a great competitive rate and were extremely prompt in their quotes and services. I changed from a large competitor to State Farm due to the customer service I received."
We responded:
"Thank you, Sandrea! We appreciate your 5-Star Review and look forward to working together. Thank you for your business. "
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Timothy Woller

January 4, 2024

5  out of  5
rating by Timothy Woller
"We worked with Devin over the past few weeks to get a new policy in place. She was attentive, easy to communicate with, and so pleasant, even when tech issues were slowing down the process. We'd give her a six-star review if that were possible!"
We responded:
"Thank you very much for your business! We really appreciate it. If you need anything, we're here to help. Have a great day and be safe in the crazy weather!"
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Leah Lipska

November 30, 2023

5  out of  5
rating by Leah Lipska
"We worked with Lyndsey Knauer and she was amazing. She was quick to respond and made the process really easy. She was also able to get us a better deal then our previous agents. 100% would recommend."
We responded:
"We love Lyndsey, too! Thank you very much for your kind words. "
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Stephen Johnson

August 24, 2023

5  out of  5
rating by Stephen Johnson
"After 40 years I was hesitant to leave my previous insurance relationships! A casual conversation with Lyndsey and a few quotes later I knew I was in good hands. This was not about money! She knew I had just retired and my needs were rapidly changing! I appreciated someone caring enough to ask me if MY needs were being met. Thank you and here's to a new 40 year relationship"
We responded:
"Stephen, we are so happy that we can take care of your insurance needs and happy to hear that our Account Manager Lyndsey was able to take such great care of you! Please don't be a stranger and let us know if you need anything :) "
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Alan Syens

March 29, 2023

5  out of  5
rating by Alan Syens
"Jim's Agency is always very helpful! Not only in times of insurance need but also by suggesting changes or upgrades that will enhance our insurance coverages. Sue, Jim's Account Manager, is top notch !"
We responded:
"Alan, I am happy to hear that you have found our insurance assistance to be knowledgeable, and that working with Sue has been great! Thank you so much for taking the time to leave us a review. -Jim"
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Zilda Rundle

March 29, 2023

5  out of  5
rating by Zilda Rundle
"Sue and State Farm in Mount Horeb are great. She took time and care to walk us through our policy choices and saved us money on our auto and home insurance! My husband and I both work longer hours so a weekend day (by appointment) was super accommodating! Recommend very highly and thanks again!"
We responded:
"Zilda, I am happy to hear that we were able to accommodate your schedules and assist you with your auto and home insurance needs. Thank you so much for recommending our State Farm office and taking the time to leave us a review! -Jim"
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Kevin Rozeboom

March 20, 2023

1  out of  5
rating by Kevin Rozeboom
"I would no longer recommend State Farm, initially they were great, but I did not know about their "thresholds" for claims. They keep it a mystery and don't tell you that if you file a simple claim that they will cancel you. Very disappointed in this company. Great news though, I go the same coverage from Progressive and as the commercial states, I saved money too."
We responded:
"• Hi Kevin, I am very sorry to hear about your disappointment. We would be happy to discuss this further if you would like to give us a call at your convenience. We appreciate your feedback. – Jim"
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Sue D

March 16, 2023

5  out of  5
rating by Sue D
"My husband recently passed and as soon as Jim was made aware, he reached out and set up an appointment with me to go over all my policies. He was very kind and knowledgeable...I am very glad to have him as my agent! Before that appointment, it was Dave Mitchell that I first contacted. He not only remembered me, he also knew my husband. He was so kind and helpful! He was always the one my husband turned to with questions or just wanting to make sure we had the coverage we needed and I know that he is someone I can continue to count on! He is a great guy, who works with Jim (another great guy) which makes for a great team!"
We responded:
" Hi Sue! Our condolences once again. I am glad Dave and I were able to help you review your insurance plans and get them up to date with your needs. Thank you so much for taking the time to leave us a review! – Jim"
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Julie Bies

March 7, 2023

5  out of  5
rating by Julie Bies
"So satisfied with Jim Dietzen’s team. Especially Sue, she is wonderful to work with and is always there for us with any questions we have. I’m so glad we made the switch to State Farm 3 years ago. It’s nice to work with actual people vs an online insurance l company."
We responded:
"Julie, thank you so much for being a State Farm Insurance customer! We are happy to have you and are so glad to hear about your experience with our office! We appreciate your review so much! -Jim "
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Amanda Gangler

March 1, 2023

5  out of  5
rating by Amanda Gangler
"I’ve had insurance through Jim Dietzen for over a decade and have had nothing but a great experience! I definitely recommend considering Jim as your insurance agent."
We responded:
" Amanda, thanks for being such a long time State Farm insurance customer! I am glad your experience with our office has been so great. We appreciate your review very much! -Jim"
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Asia Miller

October 11, 2022

4  out of  5
rating by Asia Miller
"David, Sue, and Jim have been more than pleasant to do business with. They’re very responsive and take the time to find the best policies that fit you. I’m glad I switched over to State Farm!"
We responded:
"We are glad you chose to work with us, as well! Thank you for your business. "
Profile photo of Carly Ross

Carly Ross

September 20, 2022

5  out of  5
rating by Carly Ross
"Signing up for car insurance for the first time can be a daunting task but Sue at State Farm made it easier than I could have ever imagined. She got me discounts that I didn’t know existed, has an amazing response time, and explained everything in a way that was easy to understand. With the exceptional coverage, assistance, and price, it was a no brainer to go with State Farm!"
We responded:
"We appreciate you! "
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Kris Statz

September 2, 2022

5  out of  5
rating by Kris Statz
"Sue and the rest of the staff are wonderful to work with. My questions are always answered quickly and they really care about their clients."
We responded:
"We really enjoy working with great people like you (and your whole family)! Thank you for the kind review. Jim"
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James Eastman

April 22, 2022

5  out of  5
rating by James Eastman
"Awesome people giving awesome service"
We responded:
"Jim, you are awesome, too!"
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Juan Oportus

April 21, 2022

5  out of  5
rating by Juan Oportus
"This Insurance agency is excellent. Home and Auto insurance have been a great experience working with Jim’s office. They offer very reasonable rates with great coverages when comparing to others. Jim, Sue, and staff are very responsive and efficient when dealing with any particular event, and their professionalism, sincerity and respect provide trust to the business relationship, so I highly recommends Jim and team to serve your insurance needs."
We responded:
"Juan, you are a great customer and we thank you very much for your business. "
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Tammy Wagner

April 14, 2022

5  out of  5
rating by Tammy Wagner
"I have had Jim Dietzen for my insurance needs for a lot of years. He and his staff have always been good to me. When I remarried, Sue even traveled to Sun Prairie for us to get papers signed. Excellent customer service for sure. We have been away from home for the past two years and will be returning to Wisconsin very soon. First person I reached out to was Sue so they could take over for our insurance needs. I have never been disappointed here."
We responded:
"Tammy, thank you for the great review! I am so glad to hear about your experience with our team because we strive to provide great service. Please let us know if there is anything else we can assist with. Welcome back! -Jim"
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RedHouse

March 23, 2022

5  out of  5
rating by RedHouse
"I’ve been a customer with Jim and his team for several years now. Very professional, great rates, the coverage they have provided our town in times of need has been outstanding. My only downside with State Farm has been certain vehicle restrictions but I hope to see those resolved in the near future."
We responded:
"Thank you so much for the review! We appreciate your feedback and are here to help. -Jim"
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Trevor Strine

December 23, 2021

5  out of  5
rating by Trevor Strine
"This agency is outstanding. I've placed renters, life and auto insurance through this agency and I couldn't be more pleased. I've dealt with four different team members who have all been more than excellent. They are always so responsive, professional, and genuine. I highly recommend this agency for your insurance needs. Thank you, Jim & Team!!"
We responded:
"Trevor, thank you for the 5 star review! We appreciate the kind words and I am so glad we were able to help out with your renters, life and auto insurance! Please feel free to refer the Jim Dietzen State Farm Team to friends and family. -Jim"
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Sharon S Moshure

May 19, 2021

5  out of  5
rating by Sharon S Moshure
"Friendly staff, reliable and knowledgeable service. Fair pricing and great coverage. Jim's team is easy to reach and have offered good suggestions to keep us protected."
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Dan Moderson

March 16, 2021

5  out of  5
rating by Dan Moderson
"Hands down best insurance agent I've ever had. Jim and Sue are very honest, sincere, and very easy to work with. They do their best to get you the best insurance at the best rates possible. I would highly recommend Jim Dietzen and State Farm Insurance !"